Welcome Guest (not logged in)  -  Your Account

3StepShare FAQs

Q:

What do I need to run 3StepShare?

A:

If you have Outlook 2003, 2007, 2010 and 2013 (requires Version 3) installed on your computer then you can use 3StepShare.

   
Q:

Can I share distribution lists with 3StepShare?

A:

Yes, 3StepShare synchronizes distribution lists with shared Outlook contact folders.

   
Q:

Do calendar categories and category colors sync with 3StepShare?

A:

Yes, 3StepShare syncs Outlook calendar and category colors with shared calendar folders.

   
Q:

Can I synchronize shared folders to my PDA?

A:

Most PDA synchronization software that works with Outlook will only sync with Outlook’s default folders (Calendar, Contacts, Tasks and/or Email); and will not sync Outlook’s sub-folders. However, there are several 3rd party software applications that can sync Outlook sub-folders. Many of these 3rd party applications can be found at http://www.handango.com.

   
Q:

Can I share Outlook calendar, contact, task and/or email sub-folders?

A:

Yes, Outlook calendar, contact, task and/or email sub-folders are shared just like Outlook’s default calendar, contact, task and/or email folders are shared.

   
Q:

Do email flags sync with shared email folders?

A: Yes, 3StepShare syncs email flags with shared email folders.
   
Q: Can I set up a shared calendar for conference and/or meeting rooms with 3StepShare?
A: Yes, simply create a calendar sub-folder under your Outlook calendar folder; name it “Conference Room” or “Meeting Room”; and simply share like you would with your own calendar.
   
Q: Does Outlook’s Group calendar view work when using 3StepShare?
A: Yes, simply click on the calendar view; check the box next to each calendar you want to view; and they will appear in Outlook’s Group Calendar view.
   
Q: Can other users view my private appointments?
A: No. 3StepShare will not sync any items within your Outlook folders that have been marked with a sensitivity of Private, Personal or Confidential.
   
Q: Can I prevent someone from deleting items from a folder I’m sharing?
A: Yes, be sure to uncheck the “Delete” access checkbox when you share a selected Outlook folder with another user.
   
Q: Do attachments sync to shared folders using 3StepShare?
A: Yes, all attachments in Outlook calendar, contact, task and/or email records sync to 3StepShare shared folders.
   
Q: Does 3StepShare work with Microsoft Exchange and/or Public Folders?
A: We have not tested with either, and we will not certify that it will work in an Exchange environment. Thus, we do not currently support Exchange environments. We do plan on testing this, and supporting the Exchange Server environment in the near future.


  
 
© Lookout Software, LLC. All rights reserved.
Microsoft and Office logos are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.